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Featured Solution

Lexie B2 Self-fitting OTC Hearing Aids -

Powered by Bose

Take hearing personalization to the next level with Lexie B2 Plus, Powered by Bose. These FDA-cleared, Bluetooth enabled hearing aids stream phone calls for iPhone and feature a charging case that keeps your Lexies powered for up to an additional 18 hours of run time when you’re on the go. SHOP NOW

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Frequently Asked Questions

What phone number can I call for assistance?

(800)-780-1508

8:00am – 10:00pm EST Daily

How do I login to my ApriaHome account?

To login to your ApriaHome.com account, visit https://apriahome.com/account/login

Important Note: ApriaHome.com is an out-of-pocket online store and is a separate entity of Apria Healthcare. ApriaHome accounts are separate from Apria Healthcare accounts. If you are trying to login to you Apria Healthcare account, please visit The Apria Healthcare Patient Login Site Here.

How do I submit my prescription for my ApriaHome order?

You have two ways of submitting your prescription to ApriaHome:

  • Email an image or PDF file of your prescription to prescriptions@apria.com
  • Fax a copy of your prescription to (949) 639-6912

Please contact Support with any questions about submitting prescriptions.

How can I track my order?

Once your order has shipped, you’ll receive an email notification from  CustomerService.AD@apria.com with the subject line 'A shipment is on the way’. This email will include your order number as well as the tracking number.

How quickly are orders processed?

Non prescription required orders placed before 1:00 PM PST will likely be processed the same day, Monday through Friday. Orders placed after 1:00 PM PST will likely be processed the next business day.


Once your order ships, you can expect to receive it within 3-5 business days.


Some orders require a prescription, like Portable Oxygen Concentrators. By law, these orders can't be processed and shipped until a valid prescription is provided and verified by ApriaHome (for example, we're waiting for you to email your Rx slip).


Please allow extra time for us to ship out Rx orders. Every effort will be made to ship at the soonest possible time. Once your order ships, you can expect to receive it within 3-5 business days .

  • I've been a loyal customer of Apria Direct for years, and I can't recommend them enough. Their commitment to delivering high-quality CPAP supplies with prompt and reliable service has made managing my sleep apnea a breeze. With their wide selection of products and excellent customer support, I've found everything I need to ensure a comfortable and restful night's sleep.
    — RUSSELL CLAYBORN

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