Can I customize the Lexie B2 Plus Hearing Aids to my hearing needs?
Yes, the Lexie B2 Plus, powered by Bose, offers a self-fitting feature through the Lexie app, allowing you to take an in-app hearing test and customize the hearing aids based on your unique hearing profile.
How long does the battery last on a single charge?
The rechargeable batteries provide up to 18 hours of hearing support. Additionally, the charging case offers an extra 18 hours of runtime, ensuring your hearing aids are powered throughout the day.
Are these hearing aids compatible with my iPhone for streaming calls?
Yes, these FDA-cleared, Bluetooth-enabled hearing aids are designed to stream phone calls directly from your iPhone, enhancing your communication experience.
What makes the sound quality of these hearing aids superior?
The Lexie B2 Plus Hearing Aids incorporate Bose technology, known for delivering clear, quality sound, ensuring an exceptional listening experience.
How can I adjust the hearing aids according to my environment?
With the Lexie app, you can select from four pre-set environment settings or create up to ten of your own, optimizing the sound for any situation you find yourself in.
What kind of customer support does Lexie offer?
Lexie provides award-winning customer service, with on-demand support from Lexie ExpertsⓇ. Plus, you have a 45-day risk-free trial to ensure your satisfaction with the hearing aids.
Is there a way to save money on my Lexie Hearing Aids purchase?
By participating in the Lexie Rewards® program and meeting activity goals in the Lexie app, you can earn rewards that may reduce your expenses on in-app purchases.
Do these hearing aids come with a warranty?
Yes, the Lexie B2 Plus Hearing Aids come with a 1-year warranty covering parts and labor, providing peace of mind with your purchase.
Can I use these hearing aids if I have mild-to-moderate hearing loss?
Absolutely, these OTC hearing aids are designed for adults 18 or older with perceived mild-to-moderate hearing loss, offering a significant improvement in hearing quality.
How do I know if the Lexie B2 Plus will fit my ears comfortably?
The Lexie B2 Plus Hearing Aids come with pre-fitted size 2 RIC wires and a selection of dome sizes to ensure a comfortable fit. Additionally, you can get size 1 or 3 wires for free within the 45-day trial period to find your perfect fit.
What should I do if I experience discomfort or pain while using the hearing aids?
If the hearing aids cause discomfort or pain, remove them immediately and consult the instructions for proper fitting. If the issue persists, contact Lexie customer support for assistance or consider consulting a healthcare professional.
Are there any special care instructions for maintaining my hearing aids?
To maintain optimal performance, clean your hearing aids regularly using the provided brush and check the domes and filters for any blockages. Avoid exposure to water and store them in the charging case when not in use to protect against moisture and damage.
Will streaming via Bluetooth impact the battery life of my Lexie B2 Plus hearing aids?
Streaming calls directly to your Lexie B2 Plus hearing aids will use more battery power. Nevertheless, the innovative design ensures you can enjoy a robust 18 hours of use. Frequent app interactions for adjustments might increase battery consumption. Should the battery level concern you, opting for manual adjustments directly on the hearing aids can conserve power. Even with extensive streaming, the device is engineered to support your hearing needs throughout the day.
What exactly are the Environment Settings on my Lexie B2 Plus hearing aids?
Your Lexie B2 Plus hearing aids come equipped with Environment Settings like Noisy Indoors, Outdoors, Music, Everyday Use, and Recommended Settings, designed to optimize your hearing in varied scenarios. These settings can be personalized through the Lexie app, allowing you to adjust features to suit your preferences. For a tailored hearing experience, you can also create up to 10 custom settings. The Recommended Settings automatically apply adjustments based on your latest hearing test, ensuring your hearing aids are finely tuned to your needs.
If I don't apply the recommended settings on my Lexie B2 Plus, what happens?
Opting out of applying recommended settings post-hearing test will default your Lexie B2 Plus hearing aids to standard settings, which can then be manually adjusted within the app. These adjustments include World Volume, Treble/Bass balance, and more, allowing you to fine-tune your hearing experience. Remember, you're free to undertake the hearing test at any time to explore and apply recommended settings for an optimized auditory experience.
Can you explain the Directionality feature on the Lexie B2 Plus?
The Lexie B2 Plus hearing aids boast a Directionality feature, enabling you to control how you focus on sounds. With options for Front and Everywhere settings, you can either concentrate on sounds directly in front of you, ideal for conversations in noisy environments, or embrace a 360-degree soundscape, perfect for outdoor activities. This feature enhances your ability to engage with your surroundings, tailored to your situational needs.
Can you explain the Environment settings feature on the Lexie B2 Plus?
The Lexie B2 Plus hearing aids offer preset and customizable Environment Settings to adapt your hearing to specific situations. Whether you're in a bustling city park or a quiet indoor space, these settings adjust your hearing aids to provide the best auditory experience. Create and save your personalized settings in the app for quick access to your preferred audio profiles.
What does the Balance setting do on the Lexie B2 Plus?
If you notice an imbalance in sound perception between your ears, the Balance setting in the Lexie app allows you to adjust the sound volume to achieve an even hearing experience, ensuring comfort and clarity in your auditory perception.
What accessories come with the Lexie B2 Plus hearing aids?
Your Lexie B2 Plus package includes a rechargeable case, an ear measuring tool, pre-assembled size 2 receiver wires, various dome types and sizes for comfort, and a cleaning brush to maintain your device's performance.
How should I clean my drying container?
Regular cleaning of your drying container is recommended to remove any dirt transferred from your hearing aids. Simply wash the container with soapy water, rinse thoroughly, and dry before placing your hearing aids back inside. This ensures your device remains in optimal condition for everyday use.
Will my voice sound different with Lexie B2 Plus hearing aids?
Initially, your own voice may seem louder or more hollow with the Lexie B2 Plus hearing aids. This sensation typically adjusts over time as you become accustomed to the hearing aids. If the sound of your voice remains a concern, experimenting with different dome types may offer a solution that suits your preference.
What is the “World Volume” on the Lexie B2 Plus?
World Volume controls the overall loudness of sounds around you, allowing for personalized adjustment to suit any environment. From the moment you activate your hearing aids, World Volume works to enhance sound amplification for an improved hearing experience.
Will sounds be noticeably different with Lexie B2 Plus hearing aids?
Yes, everyday sounds like footsteps or rustling paper might initially seem unfamiliar. As you adapt to wearing your hearing aids, these sounds will become more natural. Adjusting World Volume, Treble, Bass, or microphone directionality can further refine your hearing experience to your liking.
How do I adjust the volume on my Lexie B2 Plus hearing aids?
Volume adjustments can be made either manually via the World Volume button on your hearing aids or through the Lexie app for a customized listening experience. Both methods allow for precise control over your auditory environment.
How do I connect my Lexie B2 Plus hearing aids to an iPhone for call streaming?
Ensure your hearing aids are charged and Bluetooth is enabled on your iPhone. Navigate to Settings > Accessibility > Hearing Devices on your iPhone to pair your Lexie B2 Plus hearing aids. Follow on-screen instructions to complete the pairing process for seamless call streaming.
What does Bluetooth technology mean for my Lexie B2 Plus hearing aids and smartphone?
Bluetooth technology in your Lexie B2 Plus hearing aids facilitates wireless connection to the Lexie app for easy customization and also supports direct streaming of phone calls from your iPhone, enhancing your auditory experience with the convenience of wireless technology.
Adjusting phone call volume during streaming with Lexie B2 Plus hearing aids:
You can adjust the call volume directly through the Lexie app, use the manual World Volume controls on your hearing aids, or adjust the volume on your phone for optimal listening during calls.
Making and receiving phone calls with Lexie B2 Plus hearing aids:
Use your phone as usual to make or receive calls, speaking into the phone's microphone. Adjustments to call volume and settings can be made through the Lexie app or the hearing aids directly, ensuring clarity and comfort during conversations.
Compatibility check for Lexie B2 Plus hearing aids with iPhone for streaming:
Lexie B2 Plus hearing aids are compatible with iPhone models supporting Bluetooth connectivity. For detailed compatibility information and setup instructions, refer to the Apple website or the Lexie support resources.
Troubleshooting iPhone pairing with Lexie B2 Plus hearing aids:
Ensure Bluetooth is active on both devices and follow the recommended steps for pairing through the iPhone's Accessibility settings. Restarting the hearing aids and your iPhone can often resolve connectivity issues, ensuring a seamless pairing process.